nhi dam
the designer.
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Hello, I'm Nhi - a designer who transforms complex ideas into elegant user experiences.
  • I'm also known as:
  • Design Manager

Working worldwide for: LVMH, GE Vernova, adidas, Ravensburger, BMG, PVH

My Works

Client

July 2023 - Present

Worked in wine & spirit sector, I played a key role in numerous projects, conducting extensive user research, designing for affluent users, evaluating design with users to ensure user experience and drive engagement for e-commerce solutions.

March 2023 - Present

I led the design of digital solutions for smart factories, built a team from scratch, provided training, developed client design strategies, and oversaw the creation of design systems.

Client

March 2023 - Present

As a design consultant, I assisted the internal UX team with a range of activities: designing enterprise applications, conducting stakeholder interviews and study analyses, organizing UX workshops, and performing heuristic evaluations of existing applications.

And many more...

About

I have experience working in both startup environments and design agencies, where I’ve contributed to a variety of design projects, ranging from small-scale to large-scale ones, collaborating with leading brands across different industries. Throughout my career, I’ve grown skills in data-driven and user-centered design while gaining a deep understanding of diverse user groups.

With the right design, even the most complex requirements can be simplified to the point where the complexity goes unnoticed.

Alongside my work in design, I am passionate about Human-Computer Interaction and actively conduct studies in this field, aiming to publish one paper each year.

My Key Competencies

  • Successfully designed impactful solutions for high-profile clients in various industries

    I underscored the value of design in software development process in large corporation; significantly enhancing delivery quality and client trust.

  • Built and led a design team for a big tech corporation

    I mentored newcomers with no design background, maintained high design standards, and successfully led major design projects within the business unit of a large tech corporation.

  • Published 2 Research Articles at renowned International Conference. One selected for Best Paper Award.

    Throughout my career, I have actively pursued research opportunities in Human-Computer Interaction, consistently conducting studies and contributing to annual publications in the field.

  • Strong Experience in Research, UX Design and IT Project Management

    I'm proficient in diverse research methodologies, with extensive experience in UX design and manage multidiscipline team to develop high quality IT applications.

  • Master’s Degree in Human-Computer Interaction at Bauhas-University Weimar, Germany

    I graduated with excellent grade - among top 10% and received maximum grade for master thesis.

  • Profound background in Software Development

    I earned a Bachelor's degree in Software Engineering and gained experience in the full software development cycle, allowing me to create technically sound and efficient design solutions.

Research & Publications

Environmental impact of video streaming from users’ perspectives.

Selected for Best Paper Award. International Conference on Applied Human Factors and Ergonomics, France, 2024.

VIEW PUBLICATION

Blockchain-powered Digital Ownership from Users’ Perspectives”.

International Conference on Applied Human Factors and Ergonomics, USA, 2022. Qualitative User Research.

VIEW PUBLICATION

Applying User-centered Design to Identify Design Implications for Blockchain-powered Digital Ownership Solutions in Visual Art

Master Thesis. Conducted a 3-phase study to investigate barriers for adoption, artists' needs and expectations for a blockchain solution in digital art ownership. Achieved highest grade for the thesis.

Human-Robot Interaction: Domestic Robot in Home Organization

Interviewed 12 participants from diverse demographic backgrounds to investigate the acceptance of robots taking over organizational tasks in a housing environment.

Application of Blockchain Technology in Intellectual Property Protection and Ownership Transfer. “The best of Information Technology” award.

FPT University Research Conference 2018. A technical research conducted as a part of my bachelor thesis.

Conduct Research with Assistance of AI (working title). 2024

Qualitative Research. (In Progress)

For any collaboration opportunities, please contact me at:

nhidtt9@gmail.com